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Biorepository Operations Specialist

Company Overview
iSpecimen was recently named one of the top 20 innovators in the healthcare industry in the Technology Innovators Healthcare Issue! Learn more here: https://www.technology-innovators.com/ispecimen/

Imagine if we could help accelerate healthcare discovery leading to more effective treatment and cures.  Here at iSpecimen, we are working to get researchers the specimens they need from the patients they want to do just that.  Headquartered in Lexington, MA, iSpecimen has developed the iSpecimen Marketplace™, an innovative, online biospecimen procurement platform connecting healthcare organizations that have access to patients and specimens with the scientists who need them.

Position Overview
iSpecimen, a rapidly-growing healthcare and life science technology company headquartered just outside of Boston, MA, is seeking a Biorepository Operations Specialist to join our team. This individual will be responsible for handling a variety of incoming orders for tissue and biofluids.


Responsibilities

  • Working with Sales, supply sites, and our technology, respond to customer inquiries to understand requirements for banked tissue and biofluid requests.
  • Capture and organize requirements, assign feasibility assessments to supply sites, and track and manage all feasibility assessments at supply site.
  • Working with sales and legal, create proper order paperwork and statements of work to initiate orders at supply sites.
  • Using iSpecimen technology, manage orders.
  • Maintain strong relationships with suppliers.
  • Work with technology team to identify software enhancements needed to more efficiently bring opportunities from inquiry to fulfilment.
  • Communicate relevant supply site issues to iSpecimen Fulfilment, Sales, and Implementation and Technology teams.

Required Qualifications

  • 1 year of experience processing and/or testing specimens
  • Associates Degree in medical laboratory science, biotechnology, or equivalent
  • Computer skills, including intermediate mastery of Microsoft Excel
  • Excellent organizational skills
  • Great interpersonal skills, enjoys collaborating with others, has a positive attitude
  • Self-starter who likes to get things done and has an appetite for continuous learning
  • Ability to handle a fast-paced environment, think creatively and come up with new, valuable approaches

Benefits

iSpecimen offers a generous suite of comprehensive benefits including ten paid holidays per year, paid time off (PTO) for vacation, sick, or personal use, health, dental, and vision insurance, health savings accounts, and a 401(K) retirement plan.

iSpecimen is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, pregnancy, disability, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, gender identity, or any other characteristic protected by applicable federal, state or local laws.

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